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How to block, re-enable, or delete a teammate
Overview If you're an admin, you can change the status of users on your team in your Teammate settings. You have two options: Block a teammate: This prevents a user from being able to access their…
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How to export your team's Front account data
Overview You will need to contact Front’s Support team in order to export your team’s Front account data. You cannot do this on your own in the app at this time.…
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Front's Data Hosting Center Policy
Understanding and Selecting a Data Hosting Center Location Front utilizes Amazon Web Services as its primary cloud service provider and gives customers the option to select a primary data hosting…
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Enabling a data retention policy in Front
⚠️ Note: This feature is currently in beta. Overview Front's data retention feature allows companies to automatically delete conversations and contacts from Front on an ongoing basis.…
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How to enable and use the Fivetran integration
Overview Fivetran connects with Front in minutes to enable you to build a fully managed and zero-maintenance data pipeline between Front and your cloud data warehouse, like Amazon Redshift.…
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How to enable and use the Parabola integration
Overview Parabola helps companies eliminate busywork with drag-and-drop automated data flows. Front's Parabola integration makes it easy to build custom analytics reports and more — no spreadsheets…
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How to permanently delete Customer Data in your Front account
Overview It’s important that you have control over your data in Front. We give you the ability to export critical data from your team’s Front account, as well as permanently Customer Data in your…
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Keeping a log of messages sent and received via Front
Overview A common requirement for many users of Front is to record a log of all messages send and received through Front in an external system. Here we’ll explore a couple of methods of achieving…
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