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How to start an internal discussion
Overview Internal discussions enable you to have quick chats with your teammates or with all the teammates of a shared inbox, right in Front. The two types of internal discussions you can have are:…
- Sarah Spangenberg
- Sarah_Spangenberg
- updated 2 days ago
- 5replies
- 5,101
- 1
- Last replyKenji Hayward3 yrs ago
- Work Together
Create Zoom meetings from comments
Overview You can create a Zoom meeting link directly from the comment bar in your Discussions or any conversation in Front, and your teammates can join the meeting with you immediately from there!…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- updated 6 mths ago
- 1,919
- Work Together
Formatting your comments
Front's comment feature allows you to have internal dialogue with your team about a conversation. Check out these styling tips to better highlight parts of your comments.…
- Frontadmin
- front
- updated 6 mths ago
- 2replies
- 3,239
- 1
- Last replyJessye Levymoderator2 yrs ago
- Work Together
Understanding comments
Overview Use comments to collaborate internally with your teammates. Only your team can see posted comments, so you can discuss the conversation amongst yourselves without having to forward the…
- Frontadmin
- front
- updated 6 mths ago
- 12replies
- 12,660
- Last replyJessye Levymoderator2 yrs ago
- Work Together
Understanding the conversation summary
Overview Front’s conversation summary provides a consolidated view of some key elements of a conversation without the need to scroll through the entire thread.…
- Cori Morrismoderator
- Customer Support Manager
- CoriMorris
- updated 6 mths ago
- 670
- Tags & Organization
Customize when conversations bump up
Overview Based on your team's workflows and inbox setup, you may want to customize when conversations bump to the top of the inbox in the Team section of your sidebar.…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- updated 3 mths ago
- 3,444
- 1
- Inbox Settings
Lesson 7: Basic Front Capabilities
Tell us what you think about this video by liking this article or leaving a comment below!
- Helena Liadmin
- Support Program Manager
- Helena_Li
- updated 10 mths ago
- 799
- 1
- Front 101 | Front Overview
Emoji reactions and custom emojis
Overview Emoji reactions allow you to quickly indicate your response to a comment, without the added noise and clutter of additional comments. They're a fun way for your team to express themselves…
- Natalie Kim
- Natalie_Kim
- updated 1 yr ago
- 1,052
- Work Together

comments

How to start an internal discussion

Create Zoom meetings from comments

Formatting your comments

Understanding comments

Understanding the conversation summary

Customize when conversations bump up

Lesson 7: Basic Front Capabilities

Emoji reactions and custom emojis

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