comments

  • [Early access program] AI Compose and Summarize features

    Overview New AI features within Front are currently available through an early access program. You can join the waitlist here. You’ll be notified via email when AI features have been enabled for your…

    • Karen_Nguyen
    • updated 2 wk ago
    • 578
    • Send Messages

  • How to start an internal discussion

    Overview Internal discussions enable you to have quick chats with your teammates or with all the teammates of a shared inbox, right in Front. The two types of internal discussions you can have are:…

    • Sarah_Spangenberg
    • updated 2 wk ago
    • 5replies
    • 5,610
    • 1
    • Work Together

  • Create Zoom meetings from comments

    Overview You can create a Zoom meeting link directly from the comment bar in your Discussions or any conversation in Front, and your teammates can join the meeting with you immediately from there!…

    • Support Program Manager
    • Helena_Li
    • updated 2 mths ago
    • 2,265
    • Work Together

  • Formatting your comments

    Front's comment feature allows you to have internal dialogue with your team about a conversation. Check out these styling tips to better highlight parts of your comments.…

    • front
    • updated 10 mths ago
    • 2replies
    • 3,409
    • 1
    • Work Together

  • Understanding comments

    Overview Use comments to collaborate internally with your teammates. Only your team can see posted comments, so you can discuss the conversation amongst yourselves without having to forward the…

  • Understanding the conversation summary

    Overview Front’s conversation summary provides a consolidated view of some key elements of a conversation without the need to scroll through the entire thread.…

    • Customer Support Manager
    • CoriMorris
    • updated 2 mths ago
    • 796
    • Tags & Organization

  • Customize when conversations bump up

    Overview Based on your team's workflows and inbox setup, you may want to customize when conversations bump to the top of the inbox in the Team section of your sidebar.…

    • Support Program Manager
    • Helena_Li
    • updated 2 mths ago
    • 3,760
    • 1
    • Inbox Settings

  • Emoji reactions and custom emojis

    Overview Emoji reactions allow you to quickly indicate your response to a comment, without the added noise and clutter of additional comments. They're a fun way for your team to express themselves…