How to enable Javascript

collaboration

Subscribing and unsubscribing from a conversation
Overview When you're a participant in a conversation in Front, you have two options: to subscribe to the conversation, or to unsubscribe from it. You can think of this like "following" or…
- Frontadmin
- front
- updated 6 mths ago
- 10replies
- 8,878
- Last replyUrszula4 yrs ago
- Work Together
How to set up a group scheduling link
Overview Group scheduling links allow you to share the availability of multiple team members in a single scheduling link. Only time slots that are available for all team members assigned to the link…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- updated 6 mths ago
- 2replies
- 1,864
- Last replyCori Morrismoderator2 yrs ago
- Calendar
How to assign a conversation
Overview Assign conversations to give every message a clear owner and ensure nothing falls through the cracks. You'll typically assign a conversation to the person on your team in charge of replying…
- Frontadmin
- front
- updated 2 mths ago
- 11replies
- 10,744
- Last replyJohn Robb3 yrs ago
- Work Together
Understanding comments
Overview Use comments to collaborate internally with your teammates. Only your team can see posted comments, so you can discuss the conversation amongst yourselves without having to forward the…
- Frontadmin
- front
- updated 6 mths ago
- 12replies
- 12,660
- Last replyJessye Levymoderator2 yrs ago
- Work Together
How to share and collaborate on drafts
Overview Shared drafts in Front allow teammates to easily collaborate and get feedback on a message prior to sending. Instead of writing a draft on your own or needing to forward a copy of the draft…
- Frontadmin
- front
- updated 2 mths ago
- 14replies
- 7,866
- Last replyJessye Levymoderator1 yr ago
- Work Together
Use Shifts to manage work schedules
Overview Front's Shifts allow admins to easily set shift schedules for your team. Shifts automatically specify when teammates are available and can be assigned conversations.…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- updated 4 mths ago
- 3replies
- 5,937
- Last replyNino Khetsuriani3 yrs ago
- Teammates
How to use @mentions in comments
Overview When you need some help from a teammate, you can just @mention them in a comment instead of forwarding them the email to create a separate email thread or pinging them in Slack.…
- Frontadmin
- front
- updated 10 mths ago
- 5replies
- 7,110
- Last replyKenji Hayward3 yrs ago
- Work Together

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