How to enable Javascript

collaboration

Understanding comments
Overview Use comments to collaborate internally with your teammates. Only your team can see posted comments, so you can discuss the conversation amongst yourselves without having to forward the…
- Frontadmin
- front
- updated 4 days ago
- 12replies
- 10,766
- Last replyJessye Levymoderator1 yr ago
- Work Together
How to use @mentions in comments
Overview When you need some help from a teammate, you can just @mention them in a comment instead of forwarding them the email to create a separate email thread or pinging them in Slack.…
- Frontadmin
- front
- updated 2 mths ago
- 5replies
- 6,093
- Last replyKenji Hayward3 yrs ago
- Work Together
Use Shifts to manage work schedules
Overview Front's Shifts allow admins to easily set shift schedules for your team. Shifts automatically specify when teammates are available and can be assigned conversations.…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- updated 4 mths ago
- 3replies
- 4,763
- Last replyNino Khetsuriani2 yrs ago
- Teammates
Sort message by time in your inbox
Overview Front allows you to sort the conversations in your inbox in four ways. Use the Sort by... dropdown menu at the top of the messages list to sort your inbox by newest, oldest, newest unreplied,…
- Frontadmin
- front
- updated 6 mths ago
- 15replies
- 6,615
- 2
- Last replyLemuel Chanadmin1 yr ago
- Tags & Organization
How to share and collaborate on drafts
Overview Sharing drafts in Front allows teammates to collaborate and get feedback on a message prior to sending. Instead of writing a draft on your own or needing to forward a copy of the draft for…
- Frontadmin
- front
- updated 6 mths ago
- 14replies
- 5,938
- Last replyJessye Levymoderator10 mths ago
- Work Together
How to assign a conversation
Overview Assign conversations to give every message a clear owner and ensure nothing falls through the cracks. You'll typically assign a conversation to the person on your team in charge of replying…
- Frontadmin
- front
- updated 8 mths ago
- 11replies
- 8,528
- Last replyJohn Robb2 yrs ago
- Work Together
Subscribing and muting a conversation
Overview When you're a participant in a conversation in Front, you have two options: to subscribe to the conversation, or to mute it. You can think of this like "following" or "unfollowing" a thread…
- Frontadmin
- front
- updated 8 mths ago
- 10replies
- 7,379
- Last replyUrszula3 yrs ago
- Work Together
How to set up a group scheduling link
Overview Group scheduling links allow you to share the availability of multiple team members in a single scheduling link. Only time slots that are available for all team members assigned to the link…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- updated 11 mths ago
- 2replies
- 1,469
- Last replyCori Morrismoderator1 yr ago
- Calendar

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