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Teammate status colors - See who's online
Teammate status colors Collaboration works best when you know if your teammates are available! In Front, you'll be able to see your teammates' status via a colored bubble next to their name.…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- updated 6 mths ago
- 1,266
- Work Together
How to assign a conversation
Overview Assign conversations to give every message a clear owner and ensure nothing falls through the cracks. You'll typically assign a conversation to the person on your team in charge of replying…
- Frontadmin
- front
- updated 2 mths ago
- 11replies
- 10,806
- Last replyJohn Robb3 yrs ago
- Work Together
Automate actions with rules
Overview For any team, you'll often find repeatable administrative tasks that can be automated — like assigning a specific type of conversation to an in-house expert or tagging certain messages for…
- Helena Liadmin
- Support Program Manager
- Helena_Li
- updated 2 mths ago
- 4replies
- 9,728
- Last replyHelena Liadmin4 yrs ago
- Rules
Teammates list and their assignments
Overview ⚠️ This is a legacy feature. Front accounts created after Jan 26, 2023 use Views. The list of teammates in the Assigned conversations section of your sidebar will show you your teammates'…
- Frontadmin
- front
- updated 8 days ago
- 2,421
- 1
- Work Together

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