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Teammate status colors - See who's online
Teammate status colors Collaboration works best when you know if your teammates are available! In Front, you'll be able to see your teammates' status via a colored bubble next to their name.…
Helena Li
admin
Support Program Manager
Helena_Li
updated
6 mths ago
1,266
Work Together
How to assign a conversation
Overview Assign conversations to give every message a clear owner and ensure nothing falls through the cracks. You'll typically assign a conversation to the person on your team in charge of replying…
Front
admin
front
updated
2 mths ago
11
replies
10,806
Last reply
John Robb
3 yrs ago
Work Together
Automate actions with rules
Overview For any team, you'll often find repeatable administrative tasks that can be automated — like assigning a specific type of conversation to an in-house expert or tagging certain messages for…
Helena Li
admin
Support Program Manager
Helena_Li
updated
2 mths ago
4
replies
9,728
Last reply
Helena Li
admin
4 yrs ago
Rules
Teammates list and their assignments
Overview ⚠️ This is a legacy feature. Front accounts created after Jan 26, 2023 use Views. The list of teammates in the Assigned conversations section of your sidebar will show you your teammates'…
Front
admin
front
updated
8 days ago
2,421
1
Work Together
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