-
Teammate status colors - See who's online
Teammate status colors Collaboration works best when you know if your teammates are available! In Front, you'll be able to see your teammates' status via a colored bubble next to their name.…
-
How to assign a conversation
Overview Assign conversations to give every message a clear owner and ensure nothing falls through the cracks. You'll typically assign a conversation to the person on your team in charge of replying…
-
Automate actions with custom rules
Overview For any team, you'll often find repeatable administrative tasks that can be automated — like assigning a specific type of conversation to an in-house expert or tagging certain messages for…
-
Teammates list and their assignments [legacy]
⚠️ This is a legacy feature. Front accounts created after Jan 26, 2023 use Views. Overview The list of teammates in the Assigned conversations section of your sidebar will show you your teammates'…