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  • Teammate status colors - See who's online

    Teammate status colors Collaboration works best when you know if your teammates are available! In Front, you'll be able to see your teammates' status via a colored bubble next to their name.…
    • Helena Liadmin
    • Support Program Manager
    • Helena_Li
    • updated 6 mths ago
    • 1,266
    • Work Together
  • How to assign a conversation

    Overview Assign conversations to give every message a clear owner and ensure nothing falls through the cracks. You'll typically assign a conversation to the person on your team in charge of replying…
    • Frontadmin
    • front
    • updated 2 mths ago
    • 11replies
    • 10,806
    • Last replyJohn Robb3 yrs ago
    • Work Together
  • Automate actions with rules

    Overview For any team, you'll often find repeatable administrative tasks that can be automated — like assigning a specific type of conversation to an in-house expert or tagging certain messages for…
    • Helena Liadmin
    • Support Program Manager
    • Helena_Li
    • updated 2 mths ago
    • 4replies
    • 9,728
    • Last replyHelena Liadmin4 yrs ago
    • Rules
  • Teammates list and their assignments

    Overview ⚠️ This is a legacy feature. Front accounts created after Jan 26, 2023 use Views. The list of teammates in the Assigned conversations section of your sidebar will show you your teammates'…
    • Frontadmin
    • front
    • updated 8 days ago
    • 2,421
    • 1
    • Work Together
  • Welcome to the Front Help Center!

    Whether you're new to Front or you've been with us for years, this is your place to learn about Front, access our training resources, and get support from our team.

    If you need assistance, please don't hesitate to contact us.

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