-
Lesson 5: Contacts and Accounts
Tell us what you think about this video by liking this article or leaving a comment below!
-
Introduction to the Front App Store
Overview Our library of applications allow you to connect Front to your favorite tools, from CRMs to chatbots to data warehouses. These apps are straightforward to use and can be enabled with just a…
-
How to set up a custom SMTP inbox
Overview When sending an email you have the choice to send emails using your own dedicated SMTP server. An SMTP server is a mail server that you can use to send an email.…
-
How to set up a Twitter DM inbox in Front
Overview Front's Twitter DM inbox allows you and your team to send a direct message to anyone on Twitter directly from Front. Twitter DMs sent from Front will be subject to Twitter's 10,…
-
How to set up a Twitter inbox in Front
Overview Setting up a Twitter inbox in Front enables you and your team to send and receive tweets in Front. Like other kinds of Front conversations, you can assign, tag,…
-
How to enable and use the Jira integration
Overview The Jira integration allows you to link new or existing Jira issues to conversations in Front, and browse issues without leaving your inbox. You must have Front company admin permissions to…
-
How to enable and use the Meya integration
Overview Meya allows businesses to scale and improve their customer experience by adding bots to their website, mobile app or messaging channels. Bots built on Meya integrate with your human agents…
-
How to enable and use the Zoho CRM integration
Overview Zoho CRM helps sales teams manage their accounts and deals efficiently to close more deals, faster. Support for tracking customer conversations across email, calls, live chat,…
-
How to enable and use the Forumbee integration
Overview Forumbee provides branded community forums for customer discussions, feedback, support articles, and more. This integration brings your Forumbee knowledge base to your fingertips in Front,…
-
How to enable and use the HubSpot integration
Overview The HubSpot integration in the app switcher allows you to display, create, and edit customer records from your HubSpot CRM that match the open message in Front.…
-
How to enable and use the Pipedrive integration
Overview The Pipedrive integration allows you to bring information about your leads and contacts into Front — it's like having your CRM in your inbox. The integration will match your Pipedrive…
-
How to enable and use the Trello integration
Overview The Trello integration allows you to link new or existing Trello cards to conversations in Front. They are a few key benefits: Once a Trello card is linked to a Front conversation,…
-
How to enable and use the GitHub integration
Overview The GitHub integration allows you to simply track and manage your development lifecycle by accessing and posting to your team and private repositories in GitHub.…
-
How to enable and use the Slack integration
Overview Note: This topic describes how to use the integration to create Slack messages based on Front rules, or how to manually create one-off messages from Slack to Front or vice versa.…
-
How to enable and use the Asana integration
Overview The Asana integration allows you to link an Asana task to a conversation in Front, and browse Asana tasks right from your inbox. You must have Front company admin permissions to set up the…
-
SLA rules
Overview Service-level agreements (SLAs) are a commonly used tool to help businesses maintain a high standard for response times, and keep their customers happy.…
-
Manage shared and teammate calendar access for Front Calendar
Overview Front Calendar makes it easy to schedule meetings with Front teammates and on team calendars by allowing you to instantly view those calendars.…
-
Configure Domain Login for teammates to join Front automatically
Overview When your teammates sign up for Front, we can automatically detect whether they should join your Front team by their email domain. If you enable Domain Login for a domain,…
-
How to enable and use the Salesforce integration
Overview The Salesforce plugin allows you to create, view, and edit Salesforce records directly from Front, and trigger automated actions with rules in Salesforce.…
-
Your company and admin settings
Overview Access your Front company settings by clicking the gear icon at the top right corner of Front, which will take you to Company settings. You will see the company and Workspace settings that…
-
Required tagging
Overview Front's required tagging rule ensures that you can tag every single conversation in any inbox for your internal categorization and analytics purposes.…
-
How to enable and use the Outreach integration
Overview The Outreach integration in the integrations switcher allows you to display and take actions on your Outreach prospects that match the contacts in Front.…
-
Customize when conversations bump up
Overview Based on your team's workflows and inbox setup, you may want to customize when conversations bump to the top of the inbox in the Team section of your sidebar.…
-
Views [legacy feature]
Overview ⚠️ This is a legacy feature. Front accounts created after Jan 26, 2023 use the new version of Views described here. Views are a combination of filters that create a dynamic list of…
-
How to enable and use the Clearbit integration
Overview The Clearbit integration displays rich customer and company profile information for matching email addresses in Front. With this data at your fingertips,…