How to enable and use the Cordless integration

Cordless is a calls platform for customer support teams with transcripts-powered conversational intelligence. Cordless enables customer support leaders to supercharge their team with precise and fast QA, understand what customers are calling about with transcripts and call summaries, and support changing demands by building interactive voice flows and callbacks with context.

Cordless' Front integration allows you to sync your Cordless call activity, recordings, and voicemails with your Front inbox. Supercharge your Front CRM with Cordless calls data.

You must have Front Company Admin permissions to set up the integration.

Follow Cordless' setup guide to get started.

Cordless developed and maintains this integration, so if you have any questions please reach out to their team at

This feature is available on the Growth plan or above.