How to enable and use the Klaus integration

Overview

Deliver great customer experiences at scale with a complete Quality Management Toolset. Hypergrowth companies use Klaus’ customer service quality management platform to run an effective QA process, coach agents, and boost customer retention.

Klaus' Front integration allows you to:

  • Connect and display your Front inbox contents within Klaus in a few clicks
  • Bring meaningful conversations to the top using AI
  • Rate and comment on conversations and create custom rating categories
  • Track quality metrics, coach with precision, and collaborate with your team


Instructions

Follow Klaus' setup guide to enable the integration.

Klaus maintains this integration, so if you have any questions please reach out to their team at team@klausapp.com


Pricing

This feature is available on all plans.

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