How to enable and use the Zonka Feedback integration

Overview

Zonka Feedback is a multi-channel feedback system and survey app with actionable insights and reporting. Use Zonka Feedback to get real-time survey responses and feedback, and measure NPS, CES, and CSAT.

Zonka Feedback's Front integration lets you create rules to sync survey responses from Zonka Feedback to Front. The synced responses show as messages in Front, and include: scores (NPS, CES, CSAT), comments, full survey responses, customer information, and more.


Instructions

Follow Zonka Feedback's setup guide to get started. 

Zonka Feedback developed and maintains this integration, so if you encounter any bugs or technical issues, please reach out to their team at hello@zonkafeedback.com


This feature is available on all plans.

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