How to turn on/off sound notifications

Overview

Sound notifications for Front can be turned on/off in your computer settings. Instructions differ if you are using the Front desktop app on Mac or Windows, or if you are using a web-based version of Front.


Instructions

Mac desktop app

Step 1

Open System Preferences and select Notifications & Focus.

Step 2

Select the Front app, and check/uncheck Play sound for notifications.


Windows desktop app

Part 1. Enable/disable notifications and sound for Front

Step 1

Open the Windows Start Menu.

Step 2

Select the Settings cogwheel.

Step 3

Select System.

Step 4

Select Notifications & Actions

Step 5

Navigate to the Get notifications from these senders and click on Front.

Step 6

Set Notifications to On (if you would like sound enabled for Front; specifically, you will also want to turn on Play a sound when a notification arrives).

Part 2. Change/disable Windows sounds

Step 1

Open the Control Panel.

Step 2

Select Sound.

Step 3

In the Sound window, click the Sounds tab.

Step 4

Navigate to the Program Events section, select Notification. Then, in the dropdown list in the Sounds section, select (None) if you want to disable the sound, or alternatively select a different sound from the list if you want to change the sound. You may also use the Browse button to navigate to your own sound.

Step 5

Click Apply.


Google Chrome

Windows users will receive both sound and banner notifications.

Mac users will only receive banner notifications at this time. Sound notifications for Chrome on Mac are not supported. You can download Front's Mac desktop app to receive sound notifications.

Step 1

Open your Google Chrome settings. Click Privacy and security > Site settings > Notifications. Alternatively, copy and paste this URL into your browser: chrome://settings/content/notifications

Step 2

Search "frontapp" to find your notification settings for Front.

Step 3

Click into the search result, and ensure that the Notification setting is enabled.

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    • Liam
    • Liam
    • 5 yrs ago
    • Reported - view

    Hi Cori Morris - s it possible to change the notification sound? I'm using the Mac app and the iPhone app.

     

    Thanks.

    Like 1
  • Liam Unfortunately not!

    Like 1
  •  Cori Morris , I would love to be able to make the tone more unique. Right now, it's the same as LinkedIn and Facebook Messenger on my phone/watch, and the desktop sound is way too quiet. . .

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  • Hi Cori Morris which option should we select in Windows Sound tab in order to activate FrontChat sound notifications?

    Like 1
  • Cori Morris I need help with this (using Windows).  I get up to Step 5 - "Get notifications from these senders and click on Front."  I don't see Front as a sender option.  Otherwise, my screen looks pretty much like your screen shot.  Any idea about what's going on and why Front isn't there?  Thx!

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    • Urszula
    • Urszula
    • 3 yrs ago
    • Reported - view

    Cassie Tuttle Can you tell us which Windows version you are on? Also you can contact us directly at support@frotapp.com and we'd be happy to look into this further for you.

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  • Hi Urszula --  I should have used the direct contact first.  I've now forgotten where I was with this.  I'm on Windows 10 Pro.  I don't have time to look into this at the moment, but I'll come back to it.  thanks.

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