How to turn on/off sound notifications

Sound notifications for Front can be turned on/off in your computer settings. Instructions differ if you are using the Front desktop app on Mac or Windows, or if you are using a web-based version of Front.

Step 1

Open System Settings and select Notifications. Select the Front app.

Step 2

Toggle on/off Play sound for notifications.

Step 1

Open the Windows Start Menu, then select Settings.

Step 2

Select System, then select Notifications.

Step 3

Under the Notifications from apps and other senders section, select the Front app.

Step 4

Toggle on/off the Notifications setting. Optionally, toggle on/off the Play a sound when a notification arrives setting to manage sound notifications from the Front app.

Step 1

Open the Control Panel.

Step 2

Select Sound.

Step 3

In the Sound window, click the Sounds tab.

Step 4

Navigate to the Program Events section, select Notification. Then, in the dropdown list in the Sounds section, select (None) if you want to disable the sound, or alternatively select a different sound from the list if you want to change the sound. You may also use the Browse button to navigate to your own sound.

Step 5

Click Apply.

If you use Front within a browser application, you'll need to enable notifications in your Front settings and in your system settings.

Step 1

In Front, click the gear icon, then the Personal tab. Click Notifications in the sidebar.

Step 2

Click Enable browser notifications at the top and confirm you'd like to allow notifications. Confirm that you have basic and/or advanced notifications enabled.

Step 3

Then, you will have to enable system notifications for your browser of choice in your Mac/Windows settings. You can follow the same steps as Mac desktop app and Windows desktop app but for your browser application instead of the Front application.

Notification behaviors may differ between operating systems:

• Windows users will receive both sound and banner notifications.

• Mac users will only receive banner notifications at this time. Sound notifications for Chrome on Mac are not supported. You can download Front's Mac desktop app to receive sound notifications. 

• Exception: For Front Chat messages, both banner and sound notifications are supported in Chrome.

Step 1

Open your Google Chrome settings. Click Privacy and security > Site settings > Notifications. Alternatively, copy and paste this URL into your browser: chrome://settings/content/notifications

Step 2

Search "frontapp" to find your notification settings for Front.

Step 3

Click into the search result, and ensure that the Notification setting is enabled.