Offline mode


With offline mode on our desktop app, you can get your important work done without any internet connection. Access the content of your individual inbox, respond to messages, and leave comments for your teammates while you’re offline. Once you’re reconnected, the app will take care of updating and sending everything!

What you can do offline

While offline, you can take the following actions, which will be queued to take effect once you are online again:

  • Open and browse your individual inbox, up to 2000 conversations including Archived
  • Open and browse pinned private tags
  • Draft and send messages
  • Comment and @mention teammates
  • Archive your own conversations
  • Trash your own conversations
  • Set snoozes on your conversations
  • Mute/Subscribe
  • Restart or refresh the app (this can help in cases where a firewall disconnects you from Pusher/WebSockets, but will not help when an internet connection is not available)

What you cannot do offline

  • Add/remove tags
  • Open and browse team inboxes, delegated inboxes, Shared with me section, or Assigned to me section
  • Access plugins




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