How to enable and use the Meya integration


Meya allows businesses to scale and improve their customer experience by adding bots to their website, mobile app or messaging channels. Bots built on Meya integrate with your human agents and business systems thanks to a large ecosystem of supported integrations.

Meya's Front integration lets you add a bot to your Front inbox so you can automate and scale your customer support. Meya bots help with inbox routing, auto-tagging, intelligent teammate assignment, and human-initiated commands that trigger bot workflows.


Follow Meya's setup guide to get started. 

Meya developed and maintains this integration, so if you encounter any bugs or technical issues, please reach out to their team at

This feature is available on all plans.

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  • How do we set up concurrency on chats for agents?

  • Tarkeshwar Singh Hey there! May I suggest you contact Meya support? They built the integration themselves, so I don't have tan answer for you.

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