How to enable and use the Meya integration

Overview

Meya allows businesses to scale and improve their customer experience by adding bots to their website, mobile app or messaging channels. Bots built on Meya integrate with your human agents and business systems thanks to a large ecosystem of supported integrations.

Meya's Front integration lets you add a bot to your Front inbox so you can automate and scale your customer support. Meya bots help with inbox routing, auto-tagging, intelligent teammate assignment, and human-initiated commands that trigger bot workflows.


Instructions

Follow Meya's setup guide to get started. 

Meya developed and maintains this integration, so if you encounter any bugs or technical issues, please reach out to their team at support@meya.ai.


This feature is available on all plans.

2 replies

    • Tarkeshwar_Singh
    • 5 yrs ago
    • Reported - view

    How do we set up concurrency on chats for agents?

    • front
    • 5 yrs ago
    • Reported - view

    Tarkeshwar Singh Hey there! May I suggest you contact Meya support? They built the integration themselves, so I don't have tan answer for you.