How to enable and use the CloudTalk integration

Overview

CloudTalk is a next generation call center software for modern customer service and sales teams. CloudTalk enables you to get local phone numbers from over 70 countries and establish a call center team from anywhere in the world. Easily direct your calls to the right department through IVR and smart routing, and reach out to more customers faster with powerful automations.

Configure your Front integration with CloudTalk to automatically log voicemails and call activity and make phone calls directly from your inbox. With your call center software in your inbox, your team can get more done in one place.


Instructions

Follow CloudTalk's setup guide to set up the integration.

CloudTalk maintains this integration, so if you have any questions please reach out to their team at support@cloudtalk.io.


Pricing

This feature is available on the Growth plan or above. Some legacy plans may also have this feature.

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