How to enable and use the JustCall integration
Our JustCall integration allows you to save call activity automatically in Front and easily follow up on missed calls and voicemails.
Like other integrations, you need to be an admin to enable the JustCall integration.
Log in to your JustCall account and click on Integrations in the sidebar.
Find the Front integration listing and click the +Add button.
A popup window will appear asking for approval to Connect to Front. Click the button, and you will enter the Front authentication flow via OAuth.
On the next screen, choose Authorize.
After authorizing JustCall, you will be redirected back to the JustCall integrations page to select the inbox you want to use for JustCall messages. You can choose an existing inbox or create a new one.
Select your desired inbox and click Save or Create.
That’s it! Now you’ll receive messages in your chosen Front inbox for missed calls, voicemails, and more from your JustCall account.
This feature is available on the Growth plan or above. Some legacy plans with different names may also have this feature.
I use the shopify integration which seems to add users with standard phone number format - just call and front appear to only use international phone number format.
Does this integration check for both? For example in UK a phone number is usually in the format 02031234567 and international is +442031234567