How to enable and use the Aide integration


Aide learns from your data to automatically categorize tickets, display visual analytics, and suggest solutions using AI to increase team productivity.

Aide accelerates customer support by learning from your tickets. Using the latest in AI research technology, Aide provides automated categorization of tickets and automatically tags conversations and suggests solutions to enable you to resolve tickets significantly faster without leaving Front.

The Aide integration for Front allows you to use AI suggestions, manage macros and shortcuts, share step-by-step processes (SOPs) with your team, and more.


Follow Aide's setup guide to get started. 

Aide developed and maintains this integration, so if you encounter any bugs or technical issues, please reach out to their team at


This feature is available on all plans.

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