||Show overall usage of shared message templates. Although not always possible for every team, a high number indicates the team’s communication motions are well-optimized.
||Count of all outbound messages using a shared message template during the time period of the report, divided by all outbound messages sent during the reporting period.
|Location & attribution
- Auto-replies sent by rules or vacation responders do not count as messages sent with or without templates.
- Messages sent by sequences do not count as messages sent with or without templates.
- Message sent with private message templates are not included.