Activating two factor authentication (2FA)

Overview

For an extra layer of security, we suggest enabling two-factor authentication (2FA) on your Front account. Before you're able to activate 2FA on your account, you will need to install an authentication app that supports "TOTP algorithm", such as Google Authenticator, LastPass, or Authy.


Instructions

Step 1

Once you've downloaded an authentication app, click the gear icon on the top right of Front and into the Personal settings tab.

Step 2

From the Profile section, select Two-factor auth, and toggle on Enable Two-factor auth.

Step 3

Type in your Front account password and click Next.

Step 4

On the next page, scan the QR code with your authentication app.

Step 5

Fill in the Code field with the code that was generated by your app. Please note that the app will display a code that changes every 30 seconds.

Step 6

Click Activate 2FA to finish enabling.


Disabling 2FA

You can disable 2FA anytime by going back to your Two-factor auth settings, and toggling off Enable Two-factor auth.

If you ever lose the device that has your authentication app, you can ask a Front admin on your team to disable 2FA for you.


2FA exceptions

If you use the Sign in with Google or Office 365 options to log in to Front, you will not be able to enable Two-factor authentication.

In this case, if you still require 2FA for your account, please reach out to our Support Team for assistance. 

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