Setting a default download location

Overview

You can set a default download location on your desktop app. If you use the web app, your browser has its own way of handling download locations. Please check the corresponding setting in your browser.


Instructions

Step 1

Click the gear icon on the top right of Front and into the Personal settings tab. Select Preferences.

Step 2

Scroll down to Download location

Step 3

Click Change. A window will appear. Navigate to your desired download location and click Open.


Custom location

To prompt a custom save path for just this one time, hold down SHIFT and click on the download icon. This feature is only available on the desktop app.  

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  • Thanks for making this possible to customize, but we think it would be much better if the default location was ~/Downloads (and the windows equivalent) instead of the hidden temp folder.

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  • Nick Reilingh Thanks for the feedback! We've just updated this feature. See above!

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  • Not seeing the download location option. Did this change?

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  • Paul Jackman No, it hasn't changed. Are you using the web or desktop app?

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  • Cori Morris Desktop  

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  • Paul Jackman It should be below what your screen shot shows. If you don't see it, try refreshing your app. If you're on the Windows desktop app, try downloading the newest one here (launched a new framework last week).


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  • It's not there. I will try the new version.

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  • New version now gives me the option. Thanks

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  • Hi, It would be really good to have the option to choose where your downloads go rather than just the default folder - ie the option to create new folder to hold all the downloads enclose in an email - otherwise I get a bunch of files cluttering up my desktop where they currently go for ease of opening......

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  • Is there not an option to choose where to save a download each time? For individual emails? Or only the option to choose one folder for all attachments to download into?

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  • Courtenay Rickey +1 for this feature request, which is a standard in almost all email clients.

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  • Tushar Gangoly Courtenay Rickey Autumn Boyd Kenji here with the Front support team 👋  have you tried using this to save to a different location each time: "To prompt a custom save path for just this one time, hold down shift and click on the download icon. This feature is only available on the desktop app." I'd love to help create a feature request if this wasn't what you were looking for so wanted to get a better understanding of if this option wasn't working for you or if it's something you wanted to see changed in the app. Any info appreciated thanks so much! 

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  • Hi Kenji
    Thanks for your reply, tried this but using the shift key while clicking download icon does not work on my desktop app. The attachments are still downloaded in my default Downloads folder.
    FYI - am using a MacBook Air macOS High Sierra version 10.13.6 
    Front Version 3.22.1 (322010)

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  • Hi Tushar, I just tested this and it prompts for me but that doesn't mean you're not having issues 😅 Could you send an email to support@frontapp.com and we'll investigate your account? Thanks!

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  • Hi Kenji Hayward - i tried it again - it works only for a single attachment, but does not work when I press Shift + 'Download all' 

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  • Hi Kenji

    any update?

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  • Hi Tushar Gangoly we've got a feature request open for making this available on download all, if you emailed into support@frontapp.com I can attach that +1 for you to make sure we follow up with you directly. Just in case I'll go ahead and email you right now if you haven't had a chance to email us yet. thanks!

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  • Hi Kenji, thanks for the follow up. The +1 to me is appreciated. Please do send the email and keep me updated on the development

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  • Hello, I have another issue with file download. When the download completes it opens the folder where it downloaded, but I dont need that, it is possible to turn off this feature?

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  • Robertas Bansevičius Hi there! This doesn't sound like a Front-specific setting. To investigate further, please email us at support@frontapp.com so that we can help further.

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  • How can you select multiple emails with attachment and download the attachments from all those emails to a folder at once?

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  • Ammar Anandwala Hi there! This isn't possible in Front at this time, but I'm happy to submit this as a feature request to our product team. Please feel free to follow up with us at support@frontapp.com if you have any other questions!

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  • Anthony Galleran Sounds good Anthony. That would be really helpful in our line of business.

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