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Re: How to share and collaborate on drafts @Helge Klein Hi there! Thank you so much for this feedback. I've shared it with the team. Regarding the link, I wasn't able to replicate this behavior.…
- Frontadmin
- front
- 11 mths ago
- Work Together
- Reported - view
Re: How to sort messages within the inbox @Carson Goodwin It depends on your bump settings. Take a look at this article for more information: https://help.frontapp.com/t/y729th/customize-when-conversations-bump-up
- Frontadmin
- front
- 11 mths ago
- Tags & Organization
- Reported - view
How Front automatically creates contacts
Overview Front allows the option to automatically create contacts for people that you and your team sends to and receives from. These automatic contacts appear in contact autocomplete and in the…
- Frontadmin
- front
- 1 mth ago
- 2 replies
- 562
- Contacts
Re: Tracking emails with Seen receipts @Carolina Bautista Hi there! Can you clarify what you want to implement? You can turn off tracking directly from your inbox settings as shown above in Step 3.…
- Frontadmin
- front
- 1 yr ago
- Send Messages
- Reported - view
Re: How to change your individual inbox counters @Kristin Rohrer You can currently set the counter to Unread as shown in Step 3 above. This is for your individual inbox, though. We have a request in our backlog to make this setting available for…
- Frontadmin
- front
- 1 yr ago
- Tags & Organization
- Reported - view
Re: How to search in Front @Amber Jones Hi there, currently we don't offer the option to disable "Top results".
- Frontadmin
- front
- 1 yr ago
- Search
- Reported - view
Re: Guide to rule conditions @Eduardo Guerra Hi there! Simple answer is no, but there might be a workaround utilizing tags. Will you send us an email with your desired workflow so we can further assist?
- Frontadmin
- front
- 1 yr ago
- Rules
- Reported - view
Re: Your settings and individual preferences @Noah D Hi there! We don't have any immediate plans of implementing this feature, but we'll be sure to let you know when we do!
- Frontadmin
- front
- 1 yr ago
- Settings
- Reported - view
Re: Common triage rules @Kristin Rohrer They should do the same thing 😀
- Frontadmin
- front
- 1 yr ago
- Rules
- Reported - view
Re: Import, upload, and export contacts in Front @Debra Gunn Hi! When you import contacts, you can add a Group column and import those contacts into a group that already exists. Does that make sense?
- Frontadmin
- front
- 1 yr ago
- Contacts
- Reported - view
Re: Import, upload, and export contacts in Front @Debra Gunn No, there is not a limit to the number of contacts you can have.
- Frontadmin
- front
- 1 yr ago
- 1
- Contacts
- Reported - view
How to enable and use the Outreach integration
Overview The Outreach integration in the integrations switcher allows you to display and take actions on your Outreach prospects that match the contacts in Front.…
- Frontadmin
- front
- 1 mth ago
- 230
- API & Integrations
Re: How to search in Front @Ayja Saylor Hi there! Front lacks the ability to disable this setting. However, if you view the message itself in an external window (instead of the full conversation) it should remove the…
- Frontadmin
- front
- 1 yr ago
- Search
- Reported - view
Re: How to use variables in message templates @John Fabrega Glad to hear it!
- Frontadmin
- front
- 1 yr ago
- 1
- Message Templates
- Reported - view
Re: Understanding your inbox @Charlie Not at this time, but we'll share this feedback with our team! Thanks!
- Frontadmin
- front
- 1 yr ago
- Individual Inboxes
- Reported - view
Re: Understanding rules @Mackenzie Davids Hi! You can certainly simplify this. Please send us an email so we can look at your specific use case and help you get set up!
- Frontadmin
- front
- 1 yr ago
- Rules
- Reported - view
Re: Sort message templates (legacy feature) @Val Sanders Hi there! You should have a "Recent" section (listing 5 responses), and an "All" section just below that. Currently, there's no way to disable this sorting, however,…
- Frontadmin
- front
- 1 yr ago
- Message Templates
- Reported - view
Re: How to enable and use the Translate plugin @Bjarke We have this feature request in our backlog 👍
- Frontadmin
- front
- 1 yr ago
- API & Integrations
- Reported - view
Re: How to undo send @Egill Pálsson You'll want to create a rule that excludes some conditions in order for this to work. Please feel free to email us so we can provide a tailored workflow for you.
- Frontadmin
- front
- 1 yr ago
- Send Messages
- Reported - view
Re: Average response time (Default report, Team performance report , Inbox report) @Matthew DeRoche It's 1 hour.
- Frontadmin
- front
- 1 yr ago
- Legacy Analytics Glossary
- Reported - view
Re: Understanding sequences @Sanjay Guruprasad Hi! Currently, there's no way to duplicate a Sequence. I'm sorry!
- Frontadmin
- front
- 1 yr ago
- Sequences
- Reported - view
Re: How to snooze conversations for later or follow-up Hi @Brandon McPeak! We made this change after hearing that the old snooze button was difficult to discover, and that power users of the old snooze button preferred a one-click feature since they…
- Frontadmin
- front
- 1 yr ago
- Tags & Organization
- Reported - view
Re: How to snooze conversations for later or follow-up @tk Both requests are in our backlog of enhancements. We'll let you know when they become available!
- Frontadmin
- front
- 1 yr ago
- Tags & Organization
- Reported - view
Front and Microsoft Teams: What’s the difference?
With more and more options to choose from, finding the best communication tools for your team is a growing challenge. One question we hear often is how Front and Microsoft Teams differ and how they…
- Frontadmin
- front
- 1 yr ago
- 454
- Admin Guides
How to use inbox tabs to sort conversations
Overview Each inbox in Front has a set of tabs that filter conversations by status, such as open, archived, trashed, and more. Taking an action like snoozing or archiving will move the conversation…
- Frontadmin
- front
- 1 mth ago
- 2,204
- Individual Inboxes

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