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Baptiste Couly
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Rule sets
Overview Rule sets allow you to radically simplify your list of rules. Instead of crowding your rule list with duplicate rules, you can use a single rule powered by a simple table.…
Baptiste Couly
moderator
Product Manager
Baptiste_Couly
updated
1 mth ago
286
Rules
Views [legacy feature]
Overview ⚠️ This is a legacy feature. Front accounts created after Jan 26, 2023 use the new version of Views described here. Views are a combination of filters that create a dynamic list of…
Baptiste Couly
moderator
Product Manager
Baptiste_Couly
updated
5 days ago
3
replies
7,486
Inbox Settings
Teammate activity export
Overview Teammate activity exports allow you to follow the time spent by teammates on Front. You can see on a daily basis how long a specific teammate spent actively using Front,…
Baptiste Couly
moderator
Product Manager
Baptiste_Couly
updated
2 mths ago
1,641
Teammates
User provisioning with Okta
Overview The Okta SCIM integration provides fine-tuned control of your Okta users in Front. You can: Automatically create users in Front. Automatically block users when the Okta profile is suspended.…
Baptiste Couly
moderator
Product Manager
Baptiste_Couly
updated
9 hrs ago
1,577
API & Integrations
Company rules
Overview Company rules are rules that can be applied to all individual or shared inboxes. They are used to centralize management of individual rules that would need to be duplicated across all users.…
Baptiste Couly
moderator
Product Manager
Baptiste_Couly
updated
1 mth ago
4,381
Rules
How to use teammate templates
Overview Teammate templates make setting up new users simple. Add templates for common roles in your company, like Account Manager or Support Agent, with all the settings they need to get work done…
Baptiste Couly
moderator
Product Manager
Baptiste_Couly
updated
7 mths ago
2,472
Teammates
moderator
Baptiste Couly
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