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Kevin O'Neal
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Re: Guide to rule conditions
@Cori Morris Hi! Thank you for the quick reply! Yes, that does make sense. I basically have a team member who isn't good at archiving emails that don't require a email reply but do require follow-up…
Kevin O'Neal
Kevin_ONeal
2 yrs ago
1
Rules
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Re: Guide to rule conditions
Hey again! Another question for you guys: If I have a rule set up to automatically assign a team member for a certain automatically generated email, if I set the THEN to also "archive conversation,…
Kevin O'Neal
Kevin_ONeal
2 yrs ago
Rules
Reported - view
Re: Guide to rule conditions
@Lemuel Chan Thank you!
Kevin O'Neal
Kevin_ONeal
2 yrs ago
Rules
Reported - view
Re: Guide to rule conditions
I'm hoping there is a way to create a template rule that I can apply to multiple inboxes. I currently manage separate inboxes for 10 academy locations, and each one needs the same rules applied.…
Kevin O'Neal
Kevin_ONeal
2 yrs ago
Rules
Reported - view
Kevin O'Neal
Kevin_ONeal
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Joined: 30 Jul 2020
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