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How to enable and use the Herald integration
Overview Herald is a product management platform where teams to collect, analyze, and collaborate on user feedback. Herald helps you organize feedback from everywhere, serve your customers better,…
Sarah Spangenberg
Sarah_Spangenberg
updated
5 days ago
118
API & Integrations
How to enable and use the ClickUp integration
Overview ClickUp is a customizable project management platform that allow teams to keep everything from design to development on track. ClickUp offers tasks, docs, reminders, goals,…
Sarah Spangenberg
Sarah_Spangenberg
updated
5 days ago
2
replies
940
API & Integrations
How to enable and use the Stonly integration
Overview Stonly is a platform for creating step-by-step help guides for your customers and support agents, without having to write any code. With Stonly,…
Sarah Spangenberg
Sarah_Spangenberg
updated
5 days ago
224
API & Integrations
Re: Getting started with Front Calendar
@Robert Deutsch We'll keep this article updated and also let you know by email when the new Office 365 Calendar is available in the app!
Sarah Spangenberg
Sarah_Spangenberg
2 yrs ago
Calendar
Reported - view
Re: How to set up a Twilio WhatsApp inbox in Front
Hi @Bjarke , right now our WhatsApp inbox only supports numbers authenticated and approved for WhatsApp Business through Twilio. We will let you know when we offer support for other providers!
Sarah Spangenberg
Sarah_Spangenberg
2 yrs ago
Add an Inbox
Reported - view
3 powerful tools to simplify Front onboarding
Overview Front transforms your work email into a powerful platform that brings together all the people, messages, and apps you need to get work done. But as with any new system,…
Sarah Spangenberg
Sarah_Spangenberg
updated
1 mth ago
906
Admin Guides
How to set up a Drift inbox in Front
Overview Drift is a powerful platform to grow your business through live chat with your website visitors and customers. Now, you can drive that communication from Front to receive chats,…
Sarah Spangenberg
Sarah_Spangenberg
updated
1 yr ago
1,134
Add an Inbox
How to enable and use the Flow.ai integration
Overview Flow.ai empowers your business to design, test, and deploy bots to handle customer conversations — no code required. Instantly update messaging bots across all your customer communication…
Sarah Spangenberg
Sarah_Spangenberg
updated
1 yr ago
362
API & Integrations
Expand all messages in a conversation thread
Overview Sometimes email conversation threads take a long time to read through and find what you're looking for — especially when you have to expand one message at a time!…
Sarah Spangenberg
Sarah_Spangenberg
updated
5 days ago
1,472
1
Search
How to open conversations in external windows
Overview Sometimes, you might want to work on multiple conversations at once. Front makes it easy to pop out entire conversations into separate, external windows,…
Sarah Spangenberg
Sarah_Spangenberg
updated
10 days ago
1,420
Send Messages
How to enable and use the Shipamax integration
Overview Shipamax saves logistics companies hours of time each week by automatically extracting data from email attachments in real time, so you can review and edit it from your inbox before sending…
Sarah Spangenberg
Sarah_Spangenberg
updated
1 mth ago
128
API & Integrations
How to enable and use the Stitch integration
Overview Stitch is an ETL service built for developers. With Stitch, decision-makers can easily use BI and data sciences tools to analyze their most important data.…
Sarah Spangenberg
Sarah_Spangenberg
updated
1 yr ago
89
API & Integrations
How to enable and use the Agatha Answers integration from Forethought
🚨April 2020 Update: We are in the process of sunsetting the Agatha Answers integration from the Front Platform. Please reach out to the Agatha Answers (Forethought.…
Sarah Spangenberg
Sarah_Spangenberg
updated
1 yr ago
192
API & Integrations
How to create and revoke API tokens
Overview Front's API settings give you the controls you need to manage active API tokens and what resources they can access. Define the access permission scope when you create a new token,…
Sarah Spangenberg
Sarah_Spangenberg
updated
1 mth ago
3,060
API & Integrations
How to start an internal discussion
Overview Internal discussions enable you to have quick chats with your teammates or with all the teammates of a shared inbox, right in Front. The two types of internal discussions you can have are:…
Sarah Spangenberg
Sarah_Spangenberg
updated
1 yr ago
5
replies
4,335
1
Work Together
How to use the participants menu
Overview The participants menu gives you an easy way to manage access to a conversation. You can see who's involved in the conversation and when they’ve last read it, so you can stay on the same page.…
Sarah Spangenberg
Sarah_Spangenberg
updated
10 days ago
3,291
Work Together
Sarah Spangenberg
Sarah_Spangenberg
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Joined: 18 Oct 2018
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