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miranda

miranda
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Joined: 01 Jun 2021

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  • Re: Front's CSAT Feature

    Hi Lemuel, I just chatted with a support rep via email and they told me that filtering CSAT responses by teammates in reporting is not possible at this time, even though it looks like it is.…
    • miranda
    • 1 yr ago
    • Analytics Articles
    • Reported - view
  • Re: Front's CSAT Feature

    Ziad Are we able to see all CSAT comments in the reporting? I'd like to see a breakdown of comments and scores per agent.
    • miranda
    • 1 yr ago
    • Analytics Articles
    • Reported - view
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