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Urszula

Urszula

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Joined: 16 May 2018

My Posts

Latest Posts

Re: How to turn on/off sound notifications
Cassie Tuttle Can you tell us which Windows version you are on? Also you can contact us directly at support@frotapp.com and we'd be happy to look into this further for you.
- Urszula
- 3 yrs ago
- Notifications
- Reported - view
Re: Facebook errors
Kayla LeAnn Peckham Can you please reach out to us at support@frontapp.com with a conversation ID for the message that is failing. We will then help troubleshoot this issue for you.
- Urszula
- 4 yrs ago
- Troubleshooting
- Reported - view
Re: Subscribing and unsubscribing from a conversation
Paul Go You can always make sure to have the option "assign on first reply" turned of in the channel as well as the option "Auto-follow when commenting" turned off in your settings.…
- Urszula
- 4 yrs ago
- Work Together
- Reported - view
Re: How to set up a Twilio SMS inbox in Front
Lauren Caparso Can you please reach out to us at support@frontapp.com and we will help troubleshoot that issue for you directly.
- Urszula
- 4 yrs ago
- Add an Inbox
- Reported - view
Re: How to share and collaborate on drafts
Jerome Chouraqui Sorry if we weren't explicit enough here. So, there is no specific button to "give the draft back". Once a draft is in shared stated it means that both the person sharing it and the…
- Urszula
- 4 yrs ago
- Work Together
- Reported - view
Re: How to archive a conversation
Ben Fairless Unfortunately this not something you can do on your side at the moment however we are working on improving these functionalities int he future so please stay tuned there.…
- Urszula
- 4 yrs ago
- Send Messages
- Reported - view
Re: How to enable and use the Slack integration
Hi Gerald Soto, thanks for the feature suggestion. I've shared it with our product team, and will let you know when we are able to make this improvement.
- Urszula
- 4 yrs ago
- 1
- API & Integrations
- Reported - view
Re: How to use variables in message templates and signatures
Hi @john_fabrega we try to keep the board up to date as much as possible. However we are always working on a ton of smaller improvements and tracking all of them on Trello would be impossible to…
- Urszula
- 4 yrs ago
- Message Templates
- Reported - view
Re: Attaching images and documents to an email
Hi @chris_d When you drag and drop an image into Front's composer, the default behavior is to display that image. If you want to attach that image, without it being displayed inline,…
- Urszula
- 4 yrs ago
- Send Messages
- Reported - view
Re: Add and use shared inboxes
Hi @michael We will definitely keep you posted about all updates on this topic. As for your second question: Front can be very versatile regarding matching your specific needs.…
- Urszula
- 4 yrs ago
- Inbox Basics
- Reported - view
Re: How to enable and use the Trello integration
Daniel Swift You should have received a message from us regarding this issue. Can you please check your inbox and if you still do not see our reply can you please contact us again on…
- Urszula
- 4 yrs ago
- API & Integrations
- Reported - view
Re: How to enable and use the Shopify integration
Hi @Tom This is something many customer have requested and do have our product team looking into. :) In the meantime have you tried using the Vyte.in integration? https://help.frontapp.…
- Urszula
- 4 yrs ago
- API & Integrations
- Reported - view

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