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Joyce Lee

Joyce_Lee

Community Manager

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Joined: 12 Jan 2017

My Posts

Latest Posts

Re: Add and use shared inboxes
Cori Morris Is there an update on individual folders? I haven't been able to use Front for 100% of my personal emails because of this missing function. Thanks!
- Community Manager
- Joyce_Lee
- 6 yrs ago
- Inbox Basics
- Reported - view
Re: Manually merge conversations
Cori Morris Is there a way to separate emails in the same conversation into different conversations?
- Community Manager
- Joyce_Lee
- 6 yrs ago
- 1
- Tags & Organization
- Reported - view
Re: How to change the From or Send As address for a channel
Is there a way to have more than one "from address" for a single channel? We have several email addresses which are set up on GSuites as aliases of our support@ email.…
- Community Manager
- Joyce_Lee
- 6 yrs ago
- Inbox Settings
- Reported - view
Re: Understanding message templates and folders
Cori Morris Could you elaborate on this? Or is there any way to give me a quick demo/design overview? We're evaluating whether to make the switch to Front for our support team (we're currently on…
- Community Manager
- Joyce_Lee
- 6 yrs ago
- Message Templates
- Reported - view
Re: Understanding message templates and folders
Another question - is there a plan to make organizing/finding canned responses easier? (folders would be awesome)
- Community Manager
- Joyce_Lee
- 6 yrs ago
- Message Templates
- Reported - view
Re: Understanding message templates and folders
Cori Morris great thank you!
- Community Manager
- Joyce_Lee
- 6 yrs ago
- Message Templates
- Reported - view
Re: Understanding message templates and folders
Is there a way to create individual canned responses?
- Community Manager
- Joyce_Lee
- 6 yrs ago
- Message Templates
- Reported - view

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