moderator

Jessye Levy

Jessye_Levy

Joined: 15 Aug 2019

My Posts

Latest Posts

Re: How to share and collaborate on drafts
Ryan F Hi there! No, this is not possible at the moment. I'm happy to add this as a feature request! Please let us know if you have any other questions.
- Jessye_Levy
- 1 yr ago
- 1
- Work Together
- Reported - view
Re: How to change your notification settings
Ammar Anandwala Hi there! Please email us at support@frontapp.com so that we can help take a look at your current notification settings and advise how to modify them.…
- Jessye_Levy
- 1 yr ago
- Notifications
- Reported - view
Re: Messages sent
Hi Irene! We're happy to help take a look into it. Please email us at support@frontapp.com and we can work with you to see what data is pulling into your analytics report.
- Jessye_Levy
- 1 yr ago
- Analytics Glossary
- Reported - view
Re: Calendar in-app reminder notifications
emcurtis Hi! Please email us at support@frontapp.com so we can help to troubleshoot further. Thank you.
- Jessye_Levy
- 1 yr ago
- Calendar
- Reported - view
Re: Add calendars in Front Calendar
emcurtis Hi there! Thanks for checking in on this. It is not possible to remove a calendar from the My Calendars list at this time. We are working to improve this functionality and apologize for any…
- Jessye_Levy
- 1 yr ago
- Calendar
- Reported - view
Re: Setting a default download location
Robertas Bansevičius Hi there! This doesn't sound like a Front-specific setting. To investigate further, please email us at support@frontapp.com so that we can help further.
- Jessye_Levy
- 1 yr ago
- Settings
- Reported - view
Re: Getting started with Front Calendar
Patrick W Hi there! No, it is not possible at this time. Please email us at support@frontapp.com and we can add this as a feature request.
- Jessye_Levy
- 2 yrs ago
- Calendar
- Reported - view
Re: How to archive a conversation
Isabel Luna Hi there! Archiving a conversation is an action you can take in Front that will move the conversation out of the open section of your inbox and into the Archived section.…
- Jessye_Levy
- 2 yrs ago
- Send Messages
- Reported - view
Re: How to move messages and split conversations
Robert Romanowicz Hi there! Yes, you can do this via the threading mode you have set for your email channel. Please follow the instructions here to manage your threading mode: https://help.frontapp.…
- Jessye_Levy
- 2 yrs ago
- Tags & Organization
- Reported - view
Re: Understanding sequences
Mathieu IZAUTE Hi Mathieu! Please email us directly at support@frontapp.com and we are happy to look into it further.
- Jessye_Levy
- 2 yrs ago
- Sequences
- Reported - view
Re: How to archive a conversation
Kevin Hi there! Please email us at support@frontapp.com and we can assist further. Be sure to include the conversation ID for one of the conversations where you experienced this behavior. :)
- Jessye_Levy
- 2 yrs ago
- Send Messages
- Reported - view
Re: Understanding comments
Hi Zack Zarrilli , yes it did! See more information on comment-only discussions here: https://help.frontapp.com/t/x1bxb3/how-to-start-an-internal-discussion
- Jessye_Levy
- 2 yrs ago
- Work Together
- Reported - view
Re: Understanding tags
Hi Patrick! Nope - private conversations will remain private unless you invite participants or move the conversation to a team inbox. Please email support@frontapp.com with any other questions.
- Jessye_Levy
- 2 yrs ago
- 1
- Tags & Organization
- Reported - view
Re: Front keyboard shortcuts
Hi Rocky, thanks for checking in on this! I'm happy to add a feature request for a shortcut to change signatures. You can use windows shortcuts by subbing the Command key for Control Key.…
- Jessye_Levy
- 2 yrs ago
- Tags & Organization
- Reported - view
Re: Formatting your comments
Hi Mickey, please email us at support@frontapp.com with more information on what you're looking for. Happy to help!
- Jessye_Levy
- 2 yrs ago
- Work Together
- Reported - view
How to add existing teammates to existing inboxes

Overview You may need to edit teammate access to inboxes after you've initially invited the teammate or created the inbox. This article will show you how to add teammates to existing shared inboxes,…
- Jessye_Levy
- updated 2 wk ago
- 1,039
- Teammates
Re: Read vs. unread status
Hi Kristin, we can assist with this! Please email us at support@frontapp.com.
- Jessye_Levy
- 2 yrs ago
- Tags & Organization
- Reported - view
Re: Create a ticket number experience in Front
Steve Shackley Hi Steve, thanks for getting in touch! Please email us at support@frontapp.com and we're happy to assist with specific workflow questions.
- Jessye_Levy
- 2 yrs ago
- Work Together
- Reported - view
Re: Front supports MMS
Hi Gareth, thanks for checking in on this. At this time, Twilio is the only SMS/MMS provider integrated with Front. Feel free to email us at support@frontapp.com with any other questions!
- Jessye_Levy
- 2 yrs ago
- Inbox Basics
- Reported - view
Re: Front keyboard shortcuts
ZEN LENSE Thank you for the feedback! Please email us anytime at support@frontapp.com with any feature requests and we're happy to submit them with our product team.
- Jessye_Levy
- 2 yrs ago
- Tags & Organization
- Reported - view
How to transition from SMTP to Gmail sync

Overview If you are switching from an SMTP email provider to Gmail, you will now have the option of utilizing two-way sync between Gmail and Front. Going forward,…
- Jessye_Levy
- updated 2 wk ago
- 641
- Add an Inbox
Re: How to snooze conversations for later or follow-up
Wonderful, thank you both!
- Jessye_Levy
- 2 yrs ago
- Tags & Organization
- Reported - view
Re: Facebook errors
Azad Hossen Thanks for sharing, Azad! Please feel free to message us at support@frontapp.com if there's anything we can do to assist you. :)
- Jessye_Levy
- 2 yrs ago
- Troubleshooting
- Reported - view
Re: How to snooze conversations for later or follow-up
Robert McLister Thanks for the feedback! Though neither of these options are currently available, I've added them as feature requests to be considered as we continue to make improvements to Front.
- Jessye_Levy
- 2 yrs ago
- Tags & Organization
- Reported - view
Re: How to set up a Facebook inbox in Front
Diego Fernandes Since we are posting on a public forum, for security purposes we're unable to release private information about customer's accounts. We want to ensure your private information is…
- Jessye_Levy
- 2 yrs ago
- Add an Inbox
- Reported - view

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