Help Center
How to enable Javascript
Sign Up
Login
Contact us
Contact us
Home
Jessye Levy
Search the Help Center
Latest Posts
Re: How to share and collaborate on drafts
@Ryan F Hi there! No, this is not possible at the moment. I'm happy to add this as a feature request! Please let us know if you have any other questions.
Jessye Levy
moderator
Jessye_Levy
11 mths ago
1
Work Together
Reported - view
Re: How to change your notification settings
@Ammar Anandwala Hi there! Please email us at support@frontapp.com so that we can help take a look at your current notification settings and advise how to modify them.…
Jessye Levy
moderator
Jessye_Levy
1 yr ago
Notifications
Reported - view
Re: Messages sent
Hi Irene! We're happy to help take a look into it. Please email us at support@frontapp.com and we can work with you to see what data is pulling into your analytics report.
Jessye Levy
moderator
Jessye_Levy
1 yr ago
Analytics Glossary
Reported - view
Re: Calendar in-app reminder notifications
@emcurtis Hi! Please email us at support@frontapp.com so we can help to troubleshoot further. Thank you.
Jessye Levy
moderator
Jessye_Levy
1 yr ago
Calendar
Reported - view
Re: Add calendars in Front Calendar
@emcurtis Hi there! Thanks for checking in on this. It is not possible to remove a calendar from the My Calendars list at this time. We are working to improve this functionality and apologize for…
Jessye Levy
moderator
Jessye_Levy
1 yr ago
Calendar
Reported - view
Re: Setting a default download location
@Robertas Bansevičius Hi there! This doesn't sound like a Front-specific setting. To investigate further, please email us at support@frontapp.com so that we can help further.
Jessye Levy
moderator
Jessye_Levy
1 yr ago
Settings
Reported - view
Re: Getting started with Front Calendar
@Patrick W Hi there! No, it is not possible at this time. Please email us at support@frontapp.com and we can add this as a feature request.
Jessye Levy
moderator
Jessye_Levy
1 yr ago
Calendar
Reported - view
Re: How to archive a conversation
@Isabel Luna Hi there! Archiving a conversation is an action you can take in Front that will move the conversation out of the open section of your inbox and into the Archived section.…
Jessye Levy
moderator
Jessye_Levy
1 yr ago
Send Messages
Reported - view
Re: How to move messages and split conversations
@Robert Romanowicz Hi there! Yes, you can do this via the threading mode you have set for your email channel. Please follow the instructions here to manage your threading mode: https://help.frontapp.…
Jessye Levy
moderator
Jessye_Levy
1 yr ago
Tags & Organization
Reported - view
Re: Understanding sequences
@Mathieu IZAUTE Hi Mathieu! Please email us directly at support@frontapp.com and we are happy to look into it further.
Jessye Levy
moderator
Jessye_Levy
1 yr ago
Sequences
Reported - view
Re: How to archive a conversation
@Kevin Hi there! Please email us at support@frontapp.com and we can assist further. Be sure to include the conversation ID for one of the conversations where you experienced this behavior. :)
Jessye Levy
moderator
Jessye_Levy
1 yr ago
Send Messages
Reported - view
Re: Understanding comments
Hi @Zack Zarrilli , yes it did! See more information on comment-only discussions here: https://help.frontapp.com/t/x1bxb3/how-to-start-an-internal-discussion
Jessye Levy
moderator
Jessye_Levy
1 yr ago
Work Together
Reported - view
Re: Understanding tags
Hi Patrick! Nope - private conversations will remain private unless you invite participants or move the conversation to a team inbox. Please email support@frontapp.com with any other questions.
Jessye Levy
moderator
Jessye_Levy
1 yr ago
1
Tags & Organization
Reported - view
Re: Front keyboard shortcuts
Hi Rocky, thanks for checking in on this! I'm happy to add a feature request for a shortcut to change signatures. You can use windows shortcuts by subbing the Command key for Control Key.…
Jessye Levy
moderator
Jessye_Levy
1 yr ago
Tags & Organization
Reported - view
Re: Formatting your comments
Hi Mickey, please email us at support@frontapp.com with more information on what you're looking for. Happy to help!
Jessye Levy
moderator
Jessye_Levy
1 yr ago
Work Together
Reported - view
How to add existing teammates to existing inboxes
Overview You may need to edit teammate access to inboxes after you've initially invited the teammate or created the inbox. This article will show you how to add teammates to existing team inboxes,…
Jessye Levy
moderator
Jessye_Levy
updated
1 yr ago
694
Teammates
Re: Read vs. unread status
Hi Kristin, we can assist with this! Please email us at support@frontapp.com.
Jessye Levy
moderator
Jessye_Levy
1 yr ago
Tags & Organization
Reported - view
Re: Create a ticket number experience in Front
@Steve Shackley Hi Steve, thanks for getting in touch! Please email us at support@frontapp.com and we're happy to assist with specific workflow questions.
Jessye Levy
moderator
Jessye_Levy
1 yr ago
Work Together
Reported - view
Re: Front supports MMS
Hi Gareth, thanks for checking in on this. At this time, Twilio is the only SMS/MMS provider integrated with Front. Feel free to email us at support@frontapp.com with any other questions!
Jessye Levy
moderator
Jessye_Levy
1 yr ago
Inbox Basics
Reported - view
Re: Front keyboard shortcuts
@ZEN LENSE Thank you for the feedback! Please email us anytime at support@frontapp.com with any feature requests and we're happy to submit them with our product team.
Jessye Levy
moderator
Jessye_Levy
2 yrs ago
Tags & Organization
Reported - view
How to transition from SMTP to Gmail sync
Overview If you are switching from an SMTP email provider to Gmail, you will now have the option of utilizing two-way sync between Gmail and Front. Going forward,…
Jessye Levy
moderator
Jessye_Levy
updated
1 yr ago
541
Add an Inbox
Re: How to snooze conversations for later or follow-up
Wonderful, thank you both!
Jessye Levy
moderator
Jessye_Levy
2 yrs ago
Tags & Organization
Reported - view
Re: Facebook errors
@Azad Hossen Thanks for sharing, Azad! Please feel free to message us at support@frontapp.com if there's anything we can do to assist you. :)
Jessye Levy
moderator
Jessye_Levy
2 yrs ago
Troubleshooting
Reported - view
Re: How to snooze conversations for later or follow-up
@Robert McLister Thanks for the feedback! Though neither of these options are currently available, I've added them as feature requests to be considered as we continue to make improvements to Front.
Jessye Levy
moderator
Jessye_Levy
2 yrs ago
Tags & Organization
Reported - view
Re: How to set up a Facebook inbox in Front
@Diego Fernandes Since we are posting on a public forum, for security purposes we're unable to release private information about customer's accounts. We want to ensure your private information is…
Jessye Levy
moderator
Jessye_Levy
2 yrs ago
Add an Inbox
Reported - view
1
2
Next
moderator
Jessye Levy
Jessye_Levy
27
2
1
Joined: 15 Aug 2019
Follow
Home
Getting Started
What's Front?
Onboarding Checklists
For you
Settings
Notifications
Individual Inboxes
For your team
Setting up team inboxes
Teammates
Billing
Security & Deliverability
API & Integrations
Email Setup
Connecting Gmail accounts
Connecting Microsoft accounts
Using Front
Workflow basics
Send Messages
Work Together
Search
Rules
Mobile
Calendar
Accounts & contacts
Accounts
Contacts
Productivity
Tags & Organization
Message Templates
Sequences
Analytics
Troubleshooting
Troubleshooting
Updates & Training
Guided Learning Paths
Admin Learning Paths
End User Learning Paths
Release Notes
Product updates
Best Practices
Admin Resources
Admin Guides
Learning Resources
User Guides
Customer Stories
Contact us