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Brady Patrick

Brady_Patrick

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Joined: 12 Jul 2019

My Posts

Latest Posts

Re: Lesson 5: “Inbox Zero”
Hello there, it would be helpful to explain the "Inbox Zero" best practice of Front. We still have some staffers that let their inbox pile up just like the good ol outlook days.…
- Brady_Patrick
- 7 mths ago
- 1
- Front 101 | Front Overview
- Reported - view
Re: How to set up a Twilio SMS inbox in Front
Is it possible for Front to handle a group MMS (2 or more recipients) ? Can't figure out if this is possible.
- Brady_Patrick
- 2 yrs ago
- Add an Inbox
- Reported - view
Re: Using Front Chat
Lemuel Chan Appreciate it. Hoping to see some Front Chat improvements this year.
- Brady_Patrick
- 2 yrs ago
- Inbox Basics
- Reported - view
Re: Using Front Chat
Aaron Peterson This would be very helpful for us as well. Lemuel Chan can you help us with this one?
- Brady_Patrick
- 2 yrs ago
- Inbox Basics
- Reported - view
Re: Using Front Chat
Transition conversations from chat to email... If we can have the option for the email to appear in the same thread as the live chat instead of separate conversations this would be fantastic.…
- Brady_Patrick
- 3 yrs ago
- Inbox Basics
- Reported - view
Re: Using Front Chat
I have sent these features to Front support for feedback, but I will post about them here for everyone to see. The features/improvements are really needed for Front Chat!…
- Brady_Patrick
- 3 yrs ago
- 1
- Inbox Basics
- Reported - view
Re: Using Front Chat
laura We could absolutely use this feature hundreds of times a week!
- Brady_Patrick
- 3 yrs ago
- Inbox Basics
- Reported - view
Re: How to create a custom channel in Front
Cori Morris I figured I would ping you!
- Brady_Patrick
- 3 yrs ago
- Add an Inbox
- Reported - view
Re: How to create a custom channel in Front
Is there any future plans for allowing images to be sent?
- Brady_Patrick
- 3 yrs ago
- Add an Inbox
- Reported - view
Re: How to delegate your inbox to a teammate
We've had multiple agents that have had trouble finding the button Delete this delegation. Is there any way you can make the button easier to find instead of scrolling all the way to the bottom?…
- Brady_Patrick
- 3 yrs ago
- 1
- Individual Inboxes
- Reported - view
Re: Custom contact fields
Is there a limit to the # of custom contact fields we can import?
- Brady_Patrick
- 3 yrs ago
- Contacts
- Reported - view
Re: Using Front Chat
Jorgen This is a huge feature for us as well! Helena Li any update on this item?
- Brady_Patrick
- 3 yrs ago
- 2
- Inbox Basics
- Reported - view
Re: Use Shifts to manage work schedules
Hello there; This is an awesome feature. In the future can you input shifts for upcoming weeks? Our company has rotating shifts for each individual that are not set times,…
- Brady_Patrick
- 3 yrs ago
- Teammates
- Reported - view

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