Unique visitors

Term name

Unique visitors

Purpose

Understand the reach of your knowledge base. Use this information to help inform and improve your discoverability strategy.

Definition

Count of distinct visitors across all pages in the knowledge base public portal. Each visitor is counted only once, regardless of repeated visits.

Location & attribution

Knowledge Base report

• Main Metrics cards

• Changes over time chart

FAQ

• Visitors must accept your knowledge base's cookie banner to be counted in the metric.

• Repeat visitors who clear their cookies will be counted multiple times.

• Data is accurate and complete starting from the release date of this feature on Jan 29, 2024.