How to enable and use the Lantern integration

Lantern is a customer success platform that leverages artificial intelligence (AI) to help businesses identify their most valuable customers and those at high risk of churn. Lantern’s core features include: customer identification through AI algorithms, churn risk prediction, actionable insights based on analysis, and automation of various customer success processes. Lantern can be integrated with various data sources and business tools, allowing it to analyze a wide range of customer data.

The Lantern and Front integration works by connecting the two platforms, allowing Lantern to access and analyze data from Front. This includes email threads, customer responses, and other relevant customer interaction data. Users can leverage this integration to gain AI-driven insights into customer behavior, identify high-value customers, and predict churn risks.

Follow Lantern's setup guide to get started.

Lantern developed and maintains this integration, so if you have any questions please reach out to their team at support@withlantern.com.

This feature is available on all plans.