How to enable and use the Chain integration

Chain is a modern transportation management and customer operations platform for logistics teams. Automate carrier communication, eliminate check calls, and manage by exception, not headcount.

This integration detects load numbers from conversations and opens shipment and booking context directly in the Front sidebar. Teams can review delivery status, tracking, and shipment details without leaving Front, helping you respond faster with the right operational context.

Follow Chain's setup guide to get started.

Chain developed and maintains this integration, so if you have any questions please reach out to their team at support@trychain.com.

This feature is available on all plans.