How to enable and use the ClonePartner integration

ClonePartner specializes in custom data migrations designed to meet the unique needs of each business. Their approach ensures a seamless transition, preventing the errors and complexities often associated with automated tools, especially when migrating large volumes of records. ClonePartner is SOC 2 Type II and ISO 27001 compliant, as well as GDPR and HIPAA certified, ensuring data security and privacy.

ClonePartner facilitates data migration into Front from platforms like Zendesk, Freshdesk, and over 80 other helpdesks. Their five-step custom data migration process is tailored to your specific business operations and requirements. This process includes secure account connections using one-time links, a migration checklist completed by the customer to capture preferences like migrating a specific number of records or tickets with certain tags, a sample migration for review based on the checklist, a full migration with options for background historical syncs for quicker go-lives, and a delta migration to incorporate new data and changes during the full migration.

You must have Front company admin permissions to set up the integration.

Follow ClonePartner's setup guide to get started.

ClonePartner developed and maintains this integration, so if you have any questions please reach out to their team at support@clonepartner.com.

This feature is available on all plans.