How to enable and use the KnowBe4 integration

KnowBe4 is a security awareness and compliance training and testing program. It provides simulated phishing, real-time coaching, and security orchestration to truly address the human element of cybersecurity.

The KnowBe4 plugin allows users to report both simulated and suspected phishing emails, and move conversations upon submission all within Front. The plugin will do the following:

• Report: Reports messages simulated by a KnowBe4 campaign.

• Forward: If the reported message is not a KnowBe4 simulated message, the message will be packaged in a new email and forwarded to KnowBe4's PhishER tool for analysis.

• Move conversation: Once the message is reported and forwarded to KnowBe4, the Front conversation is moved to a KnowBe4 inbox in Front.

🎥 View a full demo here.

Contact proserve@frontapp.com to get started. 

A third-party developer built and maintains this integration. If you have any questions please reach out to proserve@frontapp.com.

This integration is available to all plans for $3,000 per year, billed annually.