How to enable and use the Dashworks integration

Dashworks is an AI knowledge assistant that unifies knowledge bases, provides instant AI-powered answers, and eliminates manual information searches. Dashworks helps teams streamline workflows by integrating various tools and knowledge sources, allowing users to ask questions in natural language and receive precise, real-time responses. Dashworks is designed to support multiple teams, including sales, engineering, and product management, for more efficient work collaboration.

Dashworks integrates with Front to provide seamless AI-powered search across conversations in shared inboxes. The integration allows users to quickly find relevant customer interactions, emails, and support messages without manually sifting through threads. By leveraging Dashworks' AI capabilities, teams can instantly retrieve past conversations, summarize key discussions, and surface critical insights to improve response times and customer support efficiency.

You must have Front company admin permissions to set up the integration.

Follow Dashworks' setup guide to get started.

Dashworks developed and maintains this integration, so if you have any questions please reach out to their team at support@dashworks.ai.

This feature is available on all plans.