How to enable and use the Oversee integration

AgentAI, Oversee's AI-powered productivity platform, automates service processes and helps travel companies scale their business. AgentAI frees agents to take care of what matters most: scaling exceptional, personalized service to turn frequent flyers into loyal customers.

The Oversee integration with Front helps automate travel bookings, cancellations, and exchanges, improves routing for tickets based on urgency and sentiment, and offers proactive incident handling. The integration prioritizes customer needs and attention to detail for all travelers. Oversee operates with your current processes by integrating into GDSs and mid/back office systems.

You must have Front company admin permissions to set up the integration.

Follow Oversee's setup guide to get started.

Oversee developed and maintains this integration, so if you have any questions please reach out to their team at support@oversee.biz.

This feature is available on all plans.