Troubleshooting: How to get the calendar event ID

Edited

Overview

In instances where you're experiencing unexpected behavior with your calendar and you've already tried our available troubleshooting steps, we'll ask you to provide a calendar event ID to help us investigate further.


Instructions

Front

Click the 🗓 calendar icon at the top left to access your fullscreen calendar. Select the calendar event, click the three-dot menu, then click Copy event ID.

You can also retrieve the calendar event ID by opening the Calendar plugin in your right sidebar. Select the calendar event, click the three-dot menu, then click Copy event ID.

Gmail

To find the event ID in Gmail, select the calendar event you're having an issue with, then click the pencil icon to edit the event. The ID will we be displayed in the URL after https://calendar.google.com/calendar/u/1/r/eventedit/ as shown below.

In this example, the event ID starts with "XzZwaTy..."

Outlook

There is no way to quickly copy the event ID in Outlook. In order for us to help you troubleshoot, please send us a screenshot of your calendar event in Outlook. It should show the start/end time and the summary of the event.