How to enable and use the Chatdesk integration

Chatdesk uses machine learning to automatically tag customer feedback across email, chat, social media messages, app store reviews such as Amazon and Apple, and NPS/CSAT surveys used for product feedback.

This integration allows you to automatically tag messages that you receive in Front so that you can have granular insights into your returns, and identify opportunities to drive repeat sales. 

You must have Front company admin permissions to set up the integration.

Follow Chatdesk’s setup guide to get started.

Chatdesk developed and maintains this integration, so if you have any questions please reach out to their team at support@chatdesk.com.

This feature is available on the Growth plan or above.