How to enable and use the integration


Like other integrations, you need to be an admin in order to enable the integration for the first time, but once enabled it can be used by any teammate.

The integration allows you to create and browse items on any of your boards directly from Front. You can also attach items to directly to Front conversations and create a link between the two.


Admin steps

Step 1

First add the Front app to your instance, if it hasn't already been added. You can check by navigating to "Admin" and then "Apps" from If the app has not already been installed, follow this link to install the app.

Step 2

Click the gear icon on the top right of Front, navigate into the Company settings tab, and select Integrations from the left menu.

Step 3

Select from the list of integrations. Click to the Settings tab and turn the toggle to enable the integration.

Step 4

Click Save to finish enabling the integration. You're all set! Teammate will now be able to log into the plugin separately.

End-user steps

Step 1

From your Front workspace, take a look at the integrations switcher in the right sidebar. If your admin has already enabled the integration, you should see a icon. If not, try clicking the "+" button in the integrations switcher and pin if it is available. If it's not available, you'll need to ask your admin to enable the integration first.

Step 2

Open the plugin and click the "Sign in" button to begin the authentication process. Sign in with your account.

Step 3

Once signed in, you should see tabs for "This conversation" and "Search." "This conversation" will display details about the items that have been attached to the conversation you are currently viewing in Front. You can also use the "Add item" button to create a new item and attach it to the current conversation.

The "Search" tab can be used to search for items in any of your workspaces. You can click into any item to see more of its details, including column values.

Step 4

Once a item is attached to a Front conversation, a link will be attached that will provide easy access to open the conversation in, or see all conversations in Front related to the same item. In, the item will also include a link back to related conversations in Front.


Can I edit existing items from the plugin in Front?

No, it is not currently possible to edit existing items using the integration, although it is possible to create new items.

Which column types are supported?

All column values for an item will be displayed in the plugin's item details view, but those column values will be read-only (cannot be edited).

What plans is the integration available on?

The integration is available on all Front plans.

Why am I seeing an "App is not installed" message when trying to log in?

If the Front integration has not been installed into the instance before you attempt to sign into the plugin, you may see an error message "App is not installed, In order to use this app you need to first install it." To fix this, follow this link to install the integration in your instance first, and then try logging into the plugin again.

I can't log in because I am seeing an "invalid_scope" "Invalid scope param" error?

First, make sure you have installed the app to your instance by using the link here:

You may be on an older version of the integration and will need to upgrade it by logging into your instance, navigating to "Admin" and then "Apps." You can also find this page by visiting: https://[your_subdomain_here] The app entry for "Front" should have a button to update it. Once you do, you should be able to sign into the plugin again from Front.


This feature is available on all plans.