How to enable and use the SwiftCX integration

SwiftCX helps your CX teams deliver amazing customer service experiences, with minimal cost and effort, through a thoughtful mix of AI solutions.

The SwiftCX integration with Front includes an AI Copilot to make it easy for agents to deliver stellar service, an AI Agent to automate best-in-class service, and an AI Insights product to keep a pulse on the customer's voice.

You must have Front company admin permissions to set up the integration.

Follow SwiftCX's setup guide to get started.

SwiftCX developed and maintains this integration, so if you have any questions please reach out to their team at support@swiftcx.com.

This feature is available on all plans.