How to enable and use the Number™ integration

Number™ (formerly Sendbee) is a WhatsApp-enabled phone number that integrates with the WhatsApp Business API to allow businesses to connect WhatsApp with the tools they use, manage conversations on multiple devices, send transactional and marketing messages, automate conversations, and more.

Connect WhatsApp-enabled Number™ with Front to view and reply to messages directly from Front. Automate conversations using a drag and drop chatbot builder, and seamlessly hand-off bot conversations to your teammates in Front. Send automated WhatsApp messages by integrating third-party tools (such as Airtable), and view automated messages in Front.

Instantly start new WhatsApp conversations, or follow up after the 24-hour WhatsApp window has expired, using WhatsApp Message Templates. Easily manage and send WhatsApp Message Templates directly in Front.

Follow Number™'s setup guide to get started.

Number™ developed and maintains this integration, so if you have any questions please reach out to their team at support@number.tm.

Follow Number™'s guide for instructions on initiating or replying to WhatsApp conversations using message templates.

This feature is available on all plans.