How to enable and use the Ariglad integration

Edited 2 months ago

Overview

Ariglad automatically updates and creates knowledge base articles by analyzing your support tickets, release notes, and other content. By auto-maintaining your knowledge base, Ariglad helps support teams reduce support tickets by up to 81%.

Ariglad connects to your Front knowledge base to ensure it is always up to date, allowing customers to find answers instantly — no support tickets needed. Ariglad uses your Front support ticket data to update knowledge base articles. See here for a video overview.

You must have Front company admin permissions to set up the integration.


Instructions

Follow Ariglad's setup guide to get started.

Ariglad developed and maintains this integration, so if you have any questions please reach out to their team at hello@ariglad.com.


Pricing

This feature is available on all plans.